Privacy policy

Dear User!

We are committed to protecting your privacy and want you to feel comfortable while using our services. This is why we would like to present you with the most important information on principles regarding the processing of your personal data and cookies used by our Website. This information was prepared in compliance with the GDPR – the General Data Protection Regulation.

PERSONAL DATA CONTROLLER

MENTE - BOCHEŃSKI, PAWLITKO SPÓŁKA JAWNA with its registered seat at ul. Cyfrowa 6, 71-441 Szczecin, Poland, entered into the National Court Register - register of entrepreneurs by SĄD REJONOWY SZCZECIN-CENTRUM W SZCZECINIE, XIII WYDZIAŁ GOSPODARCZY KRAJOWEGO REJESTRU SĄDOWEGO, under KRS no. 0000818829, NIP 8513244303, REGON no. 38506459100000.

If you want to contact us in relation to the processing of your personal data, please send an e-mail to: rodo@mente.io.

YOUR RIGHTS

You have the right to:

  • access your personal data, including the right to receive a copy of your data (Article 15 of the GDPR or – if applicable – Article 13 (1) (f) of the GDPR),
  • correct them (Article 16 of the GDPR),
  • delete them (Article 17 of the GDPR),
  • limit their processing (Article 18 of the GDPR),
  • transfer data to another controller (Article 20 of the GDPR).

Furthermore, you have the right to:

  • object to the processing of your data at any time:
    • for reasons related to your particular situation – regarding the processing of your personal data in accordance with Article 6 (1) (f) of the GDPR (i.e. based on the legally justified interests realised by us), including profiling (Article 21 (1) of the GDPR);
    • if the personal data are processed for direct marketing purposes including profiling, within the scope in which the processing is related to such direct marketing (Article 21 (2) of the GDPR).

Please contact us if you want to exercise your rights. Your objection to our use of cookies (about which you can read below) can be expressed, in particular, through the appropriate browser settings.

If you think that your data are processed unlawfully, you can submit a complaint to the President of the Personal Data Protection Office.

PERSONAL DATA AND PRIVACY

You will find detailed information on the processing of your data depending on your activities in the table below.

1. Using paid services offered on the Website

What for?

Implementation of the contract for the provision of services within the Website

On what basis?

Contract for the provision of services (Article 6 (1) (b) of the GDPR) our legal obligation to process your personal data (Article 6 (1) (c) of the GDPR)

For how long?

For the duration of the contract until the legal obligation related to accounting ceases to apply furthermore, your data will be processed until the expiry of the period during which redressing is possible – by you or us (more information on this subject can be found in the last table of this section)

What happens if you do not provide your data?

You will not be able to use our services

2. Contacting us (e.g. making an inquiry)

What for?

Processing of your inquiries or submissions

On what basis?

Contract or actions taken at your request to conclude it (Article 6 (1) (b) of the GDPR) – if your inquiry or notification concerns a contract that we are or may be a party to our legitimate interest in processing your data is to communicate with you (Article 6 (1) (f) of the GDPR) – if your inquiry or notification is not related to the contract

For how long?

For the duration of the contract binding us or - if the contract is not concluded - 24 months 24 months or until we accept your objection to the processing * furthermore, your data will be processed until the expiry of the period during which redressing is possible – by you or us (more information on this subject can be found in the last table of this section)

What happens if you do not provide your data?

We will not be able to respond to your inquiry or application * depending on whichever is applicable in that case and whichever takes place sooner.

3. Browser settings and other similar activity allowing for marketing activities

What for?

Direct marketing, which consists of displaying personalised advertisements (for more information on that topic read the "Profiling" and "Cookies" sections of the Privacy Policy)

On what basis?

Our legitimate interest consisting in the processing of data for the purpose mentioned above (Article 6 (1) (f) of the GDPR)

For how long?

Until you delete the cookies used for marketing purposes or until their validity expires*

What happens if you do not provide your data?

You will not receive suggestions of products or services which you may be interested in * depending on whichever is applicable in that case and whichever takes place sooner.

4. Browser settings and other similar activity allowing for analytical activities

What for?

Analysis of how you use and navigate the Website, to adapt it to the needs and behaviour of Users (for more information on that topic, read the "Analytical Activities" and "Cookies" sections of the Privacy Policy)

On what basis?

Our legitimate interest consisting in the processing of data for the purposes mentioned above (Article 6 (1) (f) of the GDPR)

For how long?

Until you delete the cookies used for analytical purposes or until their validity expires*

What happens if you do not provide your data?

We will not take your preferences regarding the use of the Website Website into consideration when developing it further * depending on whichever is applicable in that case and whichever takes place sooner.

5. Taking action or refraining from taking action which may result in claims related to the Website or our services

What for?

Determination, investigation or defence of claims related to the concluded contract or services provided

On what basis?

Our legitimate interest consisting in the processing of data for the purpose indicated above (Article 6 (1) (f) of the GDPR)

For how long?

Until the redress period expires or until we accept your objection to the processing *

What happens if you do not provide your data?

No possibility to determine, assert or defend claims * depending on whichever is applicable in that case and whichever takes place sooner.

PROFILING

As part of the Website, we conduct profiling activities – this takes place only if you allow it. Profiling is based on an automatic evaluation of what products or services you may be interested in, using information about the content displayed by you. Thanks to this, product or service advertisements displayed on the Website will be more suited to you and your needs.

The kind of profiling we carry out does not lead to making decisions which would have legal effects for you or would affect you in any similarly relevant way.

ANALYTICAL ACTIVITIES

As part of the Website operations, we conduct analytical activities aimed at increasing its intuitiveness and accessibility – this takes place if your browser settings allow such activities. As part of the analysis, we will take the way you navigate the Website into consideration, for example, how much time you spend on a given webpage, or which places of the Website you click on. That way, we can customise the layout and appearance of the Website and the content we post on it to suit the needs of Users.

DATA SAFETY

While processing your personal data, we use organisational and technical measures which comply with the relevant provisions of law, including encrypting the connection with the use of an SSL certificate.

COOKIES

Our Website, like most Internet websites, uses the so-called cookies. These cookies:

  • are stored in the memory of your device (computer, mobile phone, etc.);
  • do not introduce any changes in the settings of your device.

On this Website, cookies are used for the following purposes:

  • remembering your session
  • collecting statistical data
  • collecting marketing data
  • making the functions of the Website available

To learn how to manage cookies and disable them in your browser, you can use your browser's help files. You can get more information about this topic by pressing F1 while using the browser. Additionally, you can find relevant information on the following subpages, depending on the browser you use:

Below you will find information about the features of the cookie files we process and their period of validity.

cookie file name cookie validity period cookie file function
_hjIncludedInPageviewSample 30 minutes This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's pageview limit.
_hjTLDTest session duration When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.
_hjAbsoluteSessionInProgress 30 minutes This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie.
_hjid 365 days Hotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.
_gid 1 day Used to distinguish users.
mente_cookies 365 days This cookie file stores the information on whether the cookie bar has been viewed and accepted.
_ga 2 years Used to distinguish users.
_gcl_au 3 months This cookie is set by Google Analytics to take information in advert clicks and store it in a 1st party cookie so that conversions can be attributed outside of the landing page.
_fbp 3 months Used by Facebook to deliver a series of advertisement products such as real-time bidding from third-party advertisers.
ajs_anonymous_id 365 days This cookie is set by Segment as a randomly generated ID for anonymous visitors.
_uetvid 7 days Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.
_gat_UA-164366559-1 1 minute Used to throttle request rate.

By using the appropriate options of your browser, you can, at any time:

  • delete cookies,
  • block the use of cookies in the future.

In these cases we will no longer process them.

More information on cookies is available on Wikipedia.

EXTERNAL SERVICES / DATA RECIPIENTS

We use the services of external entities which support us in running our business. We entrust them with the processing of your data – these entities process data only when instructed by us in writing.

Below, you will find a list of recipients of your data:

ACTIVITY DATA RECEIVERS DATA TRANSMISSION OUTSIDE THE EUROPEAN UNION
every activity related to the Website hosting provider does not take place
every activity related to the Website persons cooperating with us under civil law contracts, supporting our current operations does not take place
using the Website with settings allowing for conducting marketing activities entity providing marketing services yes – the USA **
using the Website with settings allowing for conducting analytical activities entity allowing for conducting analytical activities on the website yes – the USA **
using paid services offered on the Website accountancy office does not take place
using paid services offered on the Website provider of software facilitating business (e.g. accounting software) does not take place
using paid services offered on the Website messaging software providers yes – the USA **
using paid services offered on the Website provider of standard office software (including e-mail inboxes and cloud storage) yes – the USA **
using paid services offered on the Website provider of software for task management yes – the USA **
contacting us (e.g. asking a question) messaging software providers yes – the USA **
contacting us (e.g. asking a question) provider of standard office software (including e-mail inboxes and cloud storage) yes – the USA **
contacting us (e.g. asking a question) provider of software for creating and maintaining contact forms yes – the USA **
contacting us (e.g. asking a question) provider of software for task management yes – the USA **

In addition:
competent public authorities within the scope in which we are obliged to make data available to them.

TRANSFER OF PERSONAL DATA TO COUNTRIES OUTSIDE THE EUROPEAN UNION

** For the above reasons, your personal data may also be processed by entities outside the European Union. An adequate level of protection of data processing, including through the use of appropriate security measures, is ensured by:

  • the standard data protection clauses adopted by the Commission, referred to in Article 46 (2) (c) of the GDPR

Cookies

Our site uses cookies technology, which allows us to provide better quality browsing. By continuing to use our site, you agree to their use.

I agree